What you should not miss this opportunity

While large companies benefit from AI services, Small Medium Enterpirses(SMEs) still suffer high cost of labour such as customer services.

SMEs would rather let human to undertake customer services than chatbot with reasons.

As a software engineer with 14 years of experience in the industry, I've worked for companies of different sizes companies and I found engineers often have to deal with customer support inquiries.

To get a better understanding of the situation, two years ago, I interviewed several small and medium-sized business owners and found that most of them didn't use chatbots because the available services on the market, such as Azure bot, Dialogflow, IBM Watson, and Zendesk, require engineers to develop and maintain them, While some low-cost chatbot services exist, their interactions doesn't not feel natural enough to provide a good user experience.

In my investigation of over 30 companies worldwide that provide chatbot customer services, I found that 30% of them require further development, and the rest most of them may use rule-based algorithms that often provide awkward user experiences.

Despite ChatGPT emerges, while it lower the cost of develop single AI model, it doesn't resolve the issue of scale-up, no need to say it adds the cost of training, requesting, and hosting.

Working on intensive research and development for two years, Gemini AI was born. At Gemini AI, we offer a solution that takes the burden off companies and trains personalized chatbot models based on their knowledge base. Our chatbots provide a human-like customer support experience, and our advanced infrastructure makes the onboarding process hassle-free for our clients.

We have a competitive advantage because, as founders, we have expertise in the core technologies, and our system is designed to be easy to scale, maintain, and secure. We're confident that we're game-changers in the industry.